Terms of Service

Introduction

Welcome to GlobaExport. These Terms of Service ("Terms") govern your access to and use of our website, services, and business relationships. By using our services or entering into business agreements with us, you agree to be bound by these Terms.

GlobaExport is a professional import-export company specializing in global sourcing and supply chain solutions for businesses seeking to enter or expand in international markets.

1. Acceptance of Terms

By accessing our website, requesting our services, or entering into any business relationship with GlobaExport, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

1.1 Agreement Updates

We reserve the right to modify these Terms at any time. Material changes will be communicated to existing clients through email or other appropriate channels. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

1.2 Capacity to Contract

By agreeing to these Terms, you represent that you are legally capable of entering into binding contracts and are authorized to act on behalf of your organization.

2. Our Services

GlobaExport provides the following core services:

2.1 Import-Export Services

• Product sourcing and procurement from international suppliers
• Market entry strategy and consultation
• Supply chain management and logistics coordination
• Quality control and product inspection services
• Documentation and customs clearance assistance

2.2 Business Consultation

• Market research and analysis
• Regulatory compliance guidance
• Partnership development
• Risk assessment and mitigation strategies

2.3 Service Delivery

Service delivery timelines, specifications, and terms will be detailed in individual service agreements or contracts. We strive to meet all agreed-upon deadlines but cannot guarantee delivery times due to factors beyond our control, including but not limited to customs delays, shipping disruptions, or supplier issues.

3. User Responsibilities

As a client or user of our services, you agree to:

3.1 Accurate Information

• Provide accurate, complete, and up-to-date information
• Promptly notify us of any changes to your business details
• Ensure all documentation provided is authentic and legally valid

3.2 Legal Compliance

• Comply with all applicable laws and regulations
• Obtain necessary licenses and permits for your business activities
• Ensure products meet all relevant safety and quality standards
• Respect intellectual property rights of third parties

3.3 Communication and Cooperation

• Respond promptly to requests for information or clarification
• Participate actively in the service delivery process
• Provide feedback and approvals within agreed timeframes

4. Payment Terms

4.1 Service Fees

Service fees will be outlined in individual contracts or service agreements. Unless otherwise specified, all fees are:

• Quoted in USD or EUR as agreed
• Exclusive of applicable taxes and duties
• Due within 30 days of invoice date
• Subject to late payment charges of 1.5% per month

4.2 Payment Methods

We accept payment through:

• Bank wire transfers
• Letters of credit
• Other mutually agreed payment methods

4.3 Expenses and Additional Costs

Clients are responsible for reimbursing reasonable expenses incurred on their behalf, including but not limited to travel costs, inspection fees, and third-party services. Such expenses will be detailed and approved in advance where possible.

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of GlobaExport and is protected by copyright and other intellectual property laws.

5.2 Client Intellectual Property

We respect your intellectual property rights. Any proprietary information, designs, or materials you provide remain your property. We will use such information solely for the purpose of delivering our services.

5.3 Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This obligation survives termination of our services.

6. Limitation of Liability

6.1 Service Delivery

While we strive to provide high-quality services, we cannot guarantee specific outcomes or results. Our services are provided on an "as is" basis, and we make no warranties, express or implied, regarding service delivery.

6.2 Liability Limitations

To the maximum extent permitted by law, GlobaExport's total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

6.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or extreme weather conditions
• Government actions or regulatory changes
• Labor disputes or transportation disruptions
• Pandemic or health emergencies
• Supplier failures or market disruptions

7. Quality Assurance and Warranties

7.1 Service Standards

We are committed to providing professional services in accordance with industry standards and best practices. However, we do not warrant that our services will be error-free or uninterrupted.

7.2 Product Quality

While we conduct reasonable quality control measures, the ultimate responsibility for product quality and compliance rests with the manufacturers and suppliers. We facilitate quality inspections but do not guarantee product performance.

7.3 Market Conditions

Market conditions, prices, and availability of products can change rapidly. Information provided is based on conditions at the time of service delivery and may not reflect current market status.

8. Termination

8.1 Termination by Either Party

Either party may terminate ongoing services with 30 days' written notice. Completed services and outstanding invoices remain payable regardless of termination.

8.2 Immediate Termination

We reserve the right to immediately terminate services if:

• Payment is overdue by more than 60 days
• Client breaches any material term of this agreement
• Client engages in illegal or unethical business practices
• Continuation of services would violate applicable laws

8.3 Effect of Termination

Upon termination, all obligations under active contracts continue until completion or mutual agreement to cancel. Confidentiality obligations remain in effect indefinitely.

9. Dispute Resolution

9.1 Negotiation

Any disputes arising from our business relationship should first be addressed through good faith negotiations between the parties.

9.2 Mediation

If direct negotiation fails, disputes may be submitted to mediation by a mutually agreed mediator before pursuing other legal remedies.

9.3 Arbitration

For significant commercial disputes exceeding $50,000, parties may agree to binding arbitration under the rules of the International Chamber of Commerce.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Turkey. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Istanbul, Turkey.

10.1 International Transactions

For international transactions, specific terms may be governed by internationally recognized commercial law, including the United Nations Convention on Contracts for the International Sale of Goods (CISG) where applicable.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with any signed service agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11.3 Assignment

These Terms may not be assigned by either party without the written consent of the other party, except that GlobaExport may assign these Terms to a successor entity.

12. Contact Information

For questions about these Terms of Service or to discuss specific service requirements, please contact us: