Privacy Policy

Introduction

At GlobaExport ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected by GlobaExport through our website, email communications, and other digital channels.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Business Information: Industry, company size, business requirements
• Communication Data: Messages, inquiries, and correspondence
• Technical Information: IP address, browser type, device information

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Usage data and website analytics
• Browser and device information
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and improve our import-export services
• Communication: To respond to inquiries and provide customer support
• Business Operations: To process transactions and manage relationships
• Marketing: To send relevant business communications (with consent)
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze and enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

3.1 Business Partners

We may share information with trusted business partners who help us provide our services, including logistics providers and suppliers.

3.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data transmission and storage encryption
• Access Controls: Restricted access to personal information
• Regular Audits: Security assessments and updates
• Employee Training: Staff education on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

5.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

As an international company, we may transfer your information across borders. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Our legitimate business interests

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: